Returns, Refunds & Exchanges
This is important to us. Here at Swift we like to make things simple, simple for you and simple for us.
Refunds
If you're not happy with any of our goods, return your purchase to us for a full refund. Goods need to be in reasonable condition - i'e don't return gear that's been bouncing around in your truck for 3 seasons. If you've got old gear that you think has given up the ghost before it should, we'd like to replace or refund that, please let us know.
Returns & Exchanges
If it doesn't fit, got busted in transit, you really just don't like it, or for some strange reason we didn't mange to meet your expectations - please tell us and return the item for a full refund or exchange.
How to return or refund:
Drop us an email telling us of the problem, we'll come straight back to you.
Send the item back to us here at:
Swift Fly Fishing
2 Endeavour St,
Unit 1.
Wanaka, 9305
New Zealand
** IMPORTANT** - Mark the package as a "Return"
Please include:
- A note telling us what the problem was / is
- The order number of your purchase - you can get this from your order history in your account
- Confirm your return shipping details for exchanges please. In the case of refunds we will refund your account once we have received the item.