Welcome to Our Support Center

• I broke my rod!

• Are your reel seats and guides Saltwater proof?
• Available blank colours
• Blank diameters & Winding checks
• Can you do custom wraps and reel seats?
• Fly Rod Building Videos
• Fly Rod Building Videos
• Guide Spacings

See all articles in Fly Rod Kits & Rod Building →

• Do you offer a Industry Pro / Pro Deal program?

• Fly Line Ratings / Weights
• How to switch your fly reel retrieve direction from left to right-hand.
• What fly line should I choose?
• What fly reel should I choose for a certain rod?
• You don't make a 4wt weight forward?

• Am I required to pay import duty and customs clearance fees on my purchase?
• I don't see any tracking information!
• International shipping
• My order was shipped in two parcels of which only one has arrived
• My package has not arrived!
• Shipping times
• Tracking your package

See all articles in Shipping and Tracking →

• Out of stock items

• The Epic Difference - Blanks and SUREFIT Ferrule Tech'

• Epic Fly Rod Warranty
• Refunds & Exchanges